What makes LGH Group so unique?

Through a single-minded commitment to satisfying customers needs, LGH Group plc has become one of the World's leading organisations devoted to the hire, sale, and manufacture of lifting and handling equipment, and the provision of associated services.

Industry today is facing increasing change. Markets are more international, time pressures are intensifying, safety is of critical importance, and competitors are trying to match your every move. Suppliers can play an important role in helping businesses react positively to these changes and stay competitive. Suppliers can take responsibility for non-core activities, they can give added technical expertise, they can provide information and ideas, they can solve problems and relieve bottle necks.

LGH Group plc has grown and prospered for over 30 years by being a valued supplier. It has a strong entrepreneurial spirit and commitment to customer service. LGH is a supplier with an extensive range of products and services, a supplier with real breadth and depth to its technical expertise, a supplier who has an international perspective.

LGH has become the pre-eminent supplier of lifting and winching equipment. It has a reputation for reliability, and dedication to customer service. This has resulted in a loyal customer base and over 75% of new customers coming to LGH via recommendations by existing customers. This position is maintained through excellent quality systems and continual improvement. ISO 9000 is the minimum bench mark for the Group. The hire branch network operates to the exacting standards of the Lifting Equipment Engineers Association and the Group has membership of the American Rental Association, International Powered Access Federation, and the Northern Offshore Federation.

This inherent dedication to quality and service has underpinned LGH in its increasingly world-wide activities. The LGH hire branch concept is established in North America and Continental Europe, while the sales and specialist hire activities are flourishing in markets in Asia, the Far East, and South America. Additionally, extensive research is ongoing into many new markets.

Discerning customers recognise the advantage of LGH's international experience. They know we can supply whatever they want, wherever they want it. They know we have the quality products from around the world. They know LGH has more experience, whether it's in Manchester, Manila or Mexico City.

We recognise that to maximise our world of opportunity, our reputation is our strongest asset.

LGH innovated from the start. Founder and Chairman, Bill Parkinson opened the first Lifting Gear Hire branch in 1970. We are proud that we were the first company specialising in the hire of lifting gear, and that our expertise and dedication has kept us at the forefront of this multi-million pound industry.

To strengthen market leadership LGH has continuously invested in equipment and people. Considerable resources are spent on training to nurture staff skills and knowledge. Information Technology is regularly advanced to improve the speed and efficiency of our service, and new and more effective products are developed through a strong emphasis on R&D.

In nearly three decades since creating the embryonic lifting gear hire market, LGH has continued to grow. This growth has been achieved through adding new services, through increasingly specialist products, and through broadening the focus to more and more countries and continents.

Both in meeting the day to day challenges, and in rising to the demands of extraordinary lifting problems, the drive for growth is spurred by the needs of our customers. These may include a need for new products to more fully meet their requirements, a need to deliver that LGH quality of service farther and farther afield, and a need to increase exacting standards to put safety first. At LGH we know customer satisfaction is our future.

Innovation, Growth and Customer Satisfaction are the 3 elements that will ensure LGH continue to be recognised as a world class company.